When my husband and I decided to emigrate from the UK to Australia to live near our daughter ,we were referred to Arrive Australia Migration Services and specifically Narelle Ballard.  Narelle took the time to guide us through our options helping us to arrive at the conclusion that we would be applying for residency under the contributory parent migration scheme.  This was a major transition for us both financially and emotionally.  In addition, the amount of paper work and documentation required was quite overwhelming.  It made all the difference that we had Narelle to guide us through the process who was always so approachable and pleasant to deal with.  She made the process really smooth for us and took the time to explain things thoroughly.  In short we couldn’t fault the service.   Narelle has great attention to detail and picked up on some of our mistakes very early on in the peace.  I couldn’t imagine going through this process on our own without the support of everyone at Arrive Australia.

Jeannie and Don Barton.

clip_image002Thanks to Narelle at Arrive Australia , Nathan got his residency without any problems and because of her hard work Nathan and I are happy to say we are getting married this November 09 and both of us know that this would not have been possible or so easy to do if it hadn’t been for Narelle’s help. Thanks Narelle and Arrive Australia!

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Nathan and I met up in the Whitsunday’s in 2006; we were both working on Lindeman Island and instantly became close. Nathan had come over from Canada to travel and work his way around Australia, after we met and fell in love, however, those plans came to a halt and we ended up settling down in Cronulla together. It was quite obvious to us both that we had no intention on ending the relationship just because we came from opposite ends of the earth, so we decided to try and get Nathan residency in Australia so he could live and work here whilst we were together. This was no easy task, we became utterly confused with the whole process and heard horror story after horror story from other people who had tried to complete this process on their own. We figured ourselves as smart people, yet when it came to sorting out what needed to be done to get Nathan’s residency we were completely at a loss, confused and really did not know what to do. Thankfully my Aunty referred me to Narelle at Arrive Australi and it was like our prayers had been answered! We finally had found someone who could explain things to us properly and ease our minds. We met with Narelle a few times and she diligently worked on our case, helping us make sense of the many forms   out and what information we needed to document our relationship  . After seeing how much work was involved and looking back on the whole process I know we could not have done it without her help and guidance.

Thanks Narelle and Arrive Australia!

Marie-LouiseHi Narelle and team

Your professional but yet genuinely caring service has been perfect for us. Having a migration agent like you at our side to take care of the essential issues and answer questions was so important and It was really nice and comforting to know our case is in good hands and there was always someone there to reply within minutes if we needed anything to be cleared up.

The number of documents we needed to fill in and the amount of paperwork we had to provide was overwhelming. As well, the prospect of being apart for a lengthy period of time whilst our case was being dealt with by immigration was daunting and we don’t know how we could have managed this without your help, reassurance and constant contact which made things so much easier.

I wanted to thank you for your excellent job. You were always there to answer promptly any of my questions and concerns. We felt like you genuinely cared about our situation and wanted to make things as easy as possible for us which you certainly did. Your on-going support has also been fantastic and I will definitely recommend Arrive Australia’s services to others in the future.

Marie-Louise and Ed

31st May 2012 : Subclass 885 Visa Grant

Many thanks John, Narelle and Rosanna – that’s fantastic news and a big relief! Thanks so very much for all your help and support throughout the process – greatly appreciated. I can not begin to imagine going through that whole long wait without you all.

Thanks again and all the best,



11th April 2012

Hi John

Thank you so much for your email – It was a great way to start off the Easter weekend!

Thanks to you, Narelle, and the rest of your team for all your help. Your team’s guidance and knowledge was invaluable and helped make a potentially stressful situation much more manageable!

I will definitely recommend you to friends in future

Thanks again



Hi John,

Yes, fantastic news. I now have a visa in each of the passports. We are aiming to drop everything here by the end of September so you might imagine things are a little hectic., start new schools & job by mid Oct…oh & find a new home.

Many thanks for all your help and advice. I’d recommend Arrive Australia to anyone looking to migrate.

Best regards
Richard & family : UK

Dear John

I was out of country , and I did not get a chance to see your email, however my daughter called me to give the news.

I wish to thank you very much for the successful application, I was confident from day one, you will make it.

We will definitely recommend your services to all friends who are looking for migration .

In case you happen to travel to Dubai, please do contact us, and we will gladly assist you in whichever way we can.

My family joins me to wish you good luck, prosperity and most important BEST OF HEALTH.

with best regards

Hi John,


I’m delighted and very relieved. I will go to the Australian embassy tomorrow,

Thanks for everything. This is great.

Take care and will see you soon.

Any time anyone talks to me about getting an agent I can pass on your contact details to them.

Kind Regards.
Dan O’Sullivan , Sydney Australia

Thanks John,

I’ve already spoken to a very excited Phil. I’m looking forward to utilising the skills Phil will be able to bring our company and I’m confident this will work out well for us.

Thank you for all your help and advice .


Tony D
Sponsoring Company Director
Sydney Australia

I would definitely recommend the services of Arrive Australia to any one trying for Permanent resident visa of Australia. It’s been an absolute pleasure in working with John, Narelle and their team. I got my visa in a record breaking time of 5 months and this was only possible due to the precise and to the point services offered by the team. They have systematic and robust approach for filing different kind of visas.

Abhishek Rampurkar,
Mumbai, India

Hi John

Just to let you know our ( permanent resident) visas arrived Friday, we are all very excited and would like to thank you very much for all your help, we could not have done it without you.

Hope to be in Australia in the New Year and we will drop in to see you, have a great Christmas and a peaceful new year.

Brenda and Steve Byrne, Cork, Ireland


We would like to thank you very much for helping us gets the (permanent residence) visa, without your help it would have been almost impossible. So a big thanks you to you from all the O Meara family! We are settling in nicely, kids are on their holidays, they are thriving!

Brendan and Louise O’Meara, Cork, Ireland